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🔀 Online License Activation - Local

When you try to manage licenses, you may land in any of the below scenarios:

  1. Activate license on a new installed server.

  2. Manage Licenses (about to expire or expired or deactivate)

Qualitia supports installation of multiple licenses in a Server and also allows managing licenses installed in an external server.

Assuming that there are multiple licenses installed in a single machine, when a Qualitia Automation Studio Client tries to interact with a server, it will:

  1. Look for the existing servers installed in the machine.

  2. Look for seat availability in the first server.

  3. If seat not available or license is expired, it will switch to the next installed license server.

🔑Prerequisites:

  1. A windows server

  2. Installed Qualitia Automation Studio: This is required to manage and use the licenses.

  3. Internet Connection: This is needed for online license activation and deactivation. For offline mode, you'll need a machine with internet access to generate and retrieve the required activation and deactivation files from the Cryptlex portal.

Before we start, make sure your computer meets the following hardware and software requirements:

Software Requirements

  • Visual C++ 2015: Ensure that Visual C++ 2015 is installed on the machine where the Qualitia License service will be installed.

Process flow

  1. Login to Qualitia Automation Studio server <Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Select Online in the License Activation Mode.

  4. In the License Key for Qualitia Server text box, paste the license key that was shared with you by Qualitia Support team. You can copy the key from License Key for Qualitia Server.

  5. Click Activate License.

  6. You will see the license information, which indicates the license is installed.

🔀 Offline License Activation - Local

🔑Prerequisites:

  1. Installed Qualitia Automation Studio: This is required to manage and use the licenses.

  2. Internet Connection: This is needed for online license activation and deactivation. For offline mode, you'll need a machine with internet access to generate and retrieve the required activation and deactivation files from the Cryptlex portal.

Before we start, make sure your computer meets the following hardware and software requirements:

Software Requirements

  • Visual C++ 2015: Ensure that Visual C++ 2015 is installed on the machine where the Qualitia License service will be installed.

Process flow

  1. Login to Qualitia Automation Studio server<Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Select Offline in the License Activation Mode.

  4. Enter:

    1. License Server Name

    2. License Server Location (IP Address: Port) of the External Server

      • Click Connect.

    3. License Activation Mode

      • Select offline.

    4. License Key for Qualitia Server Generate Request

  5. A file qualitia_offline_activation_request.txt will get downloaded.<insert screenshot>

  6. A new field Response File will be shown.

  7. Copy the content in qualitia_offline_activation_request.txt file.

  8. Go to Cryptlex application.

  9. Locate and click the license key updated in 4.d <insert screenshot>

  10. Click Activations button on top right.

  11. Click Offline Activation button on top right.

  12. Paste the copied content (step 11) in the field Offline Activation Request *

  13. Enter Response Validity (response validity determines how long the response shall remain valid) [SS12] 

  14. Click Activate <insert Screenshot>

  15. You will see a button Download Response

  16. Click the button to download the response file.

  17. A file with the name qualitia_offline_activation_request.dat will be downloaded.

  18. Copy the file.

  19. Paste it in the server where you are activating the External Server License

  20. Go the activation portal.

  21. Click the Upload button next to the Response File field.

  22. Click Activate License button.

  23. You will see the license information.

🔀 Offline License Activation – External Server

 🔑Prerequisites:

  1. Installed Qualitia Automation Studio: This is required to manage and use the licenses.

  2. Internet Connection: This is needed for online license activation and deactivation. For offline mode, you'll need a machine with internet access to generate and retrieve the required activation and deactivation files from the Cryptlex  portal.

  3. License.msi file of external server to be activated copied to ProgramData > Qualitia Automation Studio – Server > Updates > license > Windows

Before we start, make sure your computer meets the following hardware and software requirements:

Software Requirements

  • Visual C++ 2015: Ensure that Visual C++ 2015 is installed on the machine where the Qualitia License service will be installed.

Process flow

  1. Login to Qualita Automation Studio server <Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Click the + button next to the Local License

  4. Navigate to the server’s folder -  ProgramData > Qualitia Automation Studio – Server > Updates > license > Windows

  5. Double click the License.msi file

  6. It will be installed as a service on the current machine.

  7. Enter

    1. License Server Name

    2. License Server Location (IP Address: Port) of the External Server

    3. Click Connect

    4. License Activation Mode

      1. Select offline.

    5. License Key for Qualitia Server

    6. Click Generate Request

  8. A file named qualitia_offline_activation_request.txt will get downloaded. <insert screenshot>

  9. A new field Response File will be shown.

  10. Copy the content in qualitia_offline_activation_request.txt file.

  11. Go to Cryptlex application.

  12. Locate and click the license key updated in 7.d <insert screenshot>

  13. Click Activations button on top right.

  14. Click Offline Activation button on top right.

  15. Paste the copied content (step 11) in the field Offline Activation Request *

  16. Enter Response Validity (response validity determines how long the response shall remain valid)  

  17. Click Activate <insert Screenshot>

  18. You will see a button Download Response

  19. Click the button to download the response file.

  20. A file with the name qualitia_offline_activation_request.dat will be downloaded.

  21. Copy the file.

  22. Paste it in the server where you are activating the External Server License

  23. Go the activation portal.

  24. Click the Upload button next to the Response File field.

  25. Click Activate License button.

  26. You will see the license information.

🔀 Online License Activation – External Server

🔑Prerequisites:

  1. Installed Qualitia Automation Studio: This is required to manage and use the licenses.

  2. Internet Connection: This is needed for online license activation and deactivation. For offline mode, you'll need a machine with internet access to generate and retrieve the required activation and deactivation files from the Cryptlex portal.

  3. License.msi file of external server to be activated copied to ProgramData > Qualitia Automation Studio – Server > Updates > license > Windows.

Before we start, make sure your computer meets the following hardware and software requirements:

Software Requirements

  • Visual C++ 2015: Ensure that Visual C++ 2015 is installed on the machine where the Qualitia License service will be installed.

Process flow

  1. Login to Qualitia Automation Studio server <Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Click the + button next to the field Local License

  4. Navigate to the server’s folder -  ProgramData > Qualitia Automation Studio – Server > Updates > license > Windows

  5. Double click the License.msi file

  6. License will be installed as a service on the current machine.

  7. Enter

    1. License Server Name

    2. License Server Location (IP Address: Port)

    3. Click Connect

    4. License Activation Mode

      1. Select online.

    5. License Key for Qualitia Server

  8. Click Activate License.

  9. You will see the license information. 

Connect Client to Server

Based on the Server you wanted your Testers to connect, provide them with the IP address and Port of the server.

Deactivate License – for Servers with Online activation.

  1. Login to Qualitia Automation Studio server <Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Navigate to the License you wanted to deactivate. Click Deactivate License

  4. License will be deactivated.

Deactivate License – for Servers with Offline activation.

  1. Login to Qualitia Automation Studio server <Insert Screenshot>

  2. You will be directed to the License Management page.

  3. Navigate to the License you wanted to deactivate.

  4. Click Deactivate License

  5. You will be shown a confirmation screen.

    1. Click Deactivate to deactivate.

    2. Click Don’t Deactivate if you have accidentally clicked.

  6. A file qualitia_offline_deactivation_request.txt will get downloaded.

  7. Copy the contents of the file.

  8. Go to Cryptlex application.

  9. Locate and click the license key you wanted to deactivate. <insert screenshot>

  10. Click Activations button on top right.

  11. You will see the list of all the hosts.

  12. Click Offline Activation button on top right.

  13. Click Deactivation Tab

  14. Paste the context in the text box Offline Deactivation Request*

  15. Click Deactivate

  16. License will be deactivated. 

💡 Golden Nuggets: Best Practices for License Management

When it comes to managing licenses in Qualitia Automation Studio, a strategic approach can improve efficiency and prevent issues down the line. Here are some best practices to consider:

  1. License Distribution: Distribute licenses based on client and project needs, but always retain a small buffer for unexpected requirements.

  2. Track Usage: Keep a close eye on license usage, ensuring that licenses are being used efficiently and are not lying dormant.

  3. Maintain Validity: Monitor the validity of licenses to prevent unexpected expirations that could disrupt operations.

  4. Online vs Offline: Choose the mode of license activation (online or offline) based on your server's internet connectivity and requirements. If internet connectivity is unreliable, the offline mode is a good alternative.

  5. License Deactivation: Always remember to deactivate licenses when not in use or when reallocating to another server or client, maximizing license utility.

  6. Regular Reviews: Conduct regular reviews of license allocation and usage to optimize license management.

🔧 Got a trouble? Let’s fix!

  1. If you are unable to activate a license, check if the license key is correct and if the server has internet access (for online activation).

  2. If offline activation is unsuccessful, ensure the generated request file is properly copied to the Cryptlex portal, and the downloaded response file has been correctly uploaded in the Qualitia Automation Studio.

  3. Verify Service:

    1. Navigate to current machine’s Services.

    2. Look for Qualitia Automation Studio service.

    3. Status should be shown Running.

  4. If a client is unable to connect to the license server, confirm the IP address and the server port. Also, ensure the server has a license available for leasing.

  5. If you encounter an issue when deactivating a license, check your internet connection and ensure the correct deactivation file is uploaded to the Cryptlex portal (for offline deactivation).

  6. If you cannot delete a license, check your administrative permissions and ensure the license is not currently leased to a client.

  7. If any of the Qualitia Automation Studio Client is throwing a License Not Reachable check whether Qualitia Automation Studio service is running and is active. The other reason why this error message could come could be due to the fact that there is no seat available in the license server i.e you have purchased 20 client seats and all the 20 are currently active resulting in this error message.

📞📚 Here to Help: Support and Resources

Need a helping hand? Don't hesitate to reach out to your Qualitia Relationship Manager. For more resources, our official Qualitia documentation and community website are just a click away!

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