Frequently Asked Questions (FAQs)

How to Enable Higher Concurrency for Web-Based Dashboards and Reports (For MySQL only)?

In order to access Web-based dashboards seamlessly, you must set these configuration settings for MySQL server.

On Windows these settings can be configured in the C:\Program Files\MySQL\MySQL Server 5.7\my-default.ini
On Linux these settings can be configured in the $MYSQL_HOME/my.cnf

Set the following parameters in the file mentioned above:

innodb_buffer_pool_size=64M
query_cache_size=128M

How to Export SSL Certificate from Browser?

In order to import the SSL certificate while executing API service, you may have to export it first from the web application. Follow these simple steps to export the SSL certificate and then you can use it while executing the API services.

To export SSL certificate:

Launch the API URL which you want to use while executing the API service.
In the address bar, click the lock icon and then click Certificate.
In the Details section, click Copy to File...
Select the file format to save the certificate and click Next.
Enter the file name to store the certificate.
Click Finish.

You can use this certificate now while executing API services through Qualitia.

How to Update Chromedriver?

You may face problems in test case executions in case the Google Chrome browser and chrome driver versions are not compatible. With new versions of google chrome browsers, it is important to update the chrome drivers to run the test cases flawlessly.

You can get the correct chrome driver as per the browser version from here.

Once downloaded, open Qualitia Automation Studio, go to Setting > Configuration Setting and then click Platform.
Select Browser Type as Google Chrome.
In Chrome Driver Path, select the chromedriver.exe which you have downloaded & extracted for your chrome version.
Click OK.

Your test cases should now get executed as expected.

What is Default Qualitia Password?

The default Qualitia password is qualitia123.

It is recommended to change the password when logging in for the first time from File > Change Password.

I have existing Qualitia licenses. Do I need to pay anything extra to get Mobile automation capabilities?

As long as you are renewing your subscription, all updates/ releases/ fixes are available to you without any extra cost. Qualitia does not have any module/ capability based licensing/ pricing. Not only that, but your existing test cases will be migrated automatically, once you upgrade to the latest version starting from 4.1.

On an average, how much productivity gains can be seen by Qualitia users as compared to writing plain Selenium / Appium scripts?

We measure outcomes for many of our clients who are using Qualitia. Our clients have experienced at least 70% productivity improvement over conventional automation tools and techniques. This is possible, since Qualitia is designed to think like a QA expert.

Should Qualitia product users know about Selenium, Appium? If yes then in what depth they should be aware of?

No need to know any technical information about Selenium or Appium. Qualitia provides the unified experience and hides all technical details from it's users. This way, testers can focus on quality improvement and testing, rather than trying to make the automation work.

How does Qualitia cope with Appium / Selenium upgrades and Android / iOS upgrades?

We constantly test Qualitia against new platform or technology releases. We generally strive to release our product update to support the new version of platform or technology (in case of any breaking changes), within 4 to 8 weeks of their release. The exact duration will depend on the overall impact of the changes.

Are there any tutorials, getting started with Qualitia or something like that to learn Qualitia?

We have rich user documentation along-with getting started guides. These are freely available online for all Qualitia users. We are working on creating training videos for Qualitia.

Does user need to modify the test cases if there is any change in other underlying technology like (Appium / Android Studio) etc?

No change is needed. Qualitia takes care of all such complexities so that there is minimal impact to users.

Does Qualitia support parallel execution?

Qualitia supports unlimited parallel executions, irrespective of number of licenses you subscribe to. You can leverage Qualitia integration with TeamCity, Bamboo, and Jenkins. Qualitia also seamlessly integrates with Selenium Grid.

Do we need Mac to execute iOS test cases?

If you want to execute tests on premise, then you need Mac machine. That is the Apple requirement. You can also leverage our integration with Sauce Labs to execute iOS or Android tests in Sauce Labs cloud environment. You will need Sauce Labs account for this.

Does Qualitia support API testing?

Qualitia supports both SOAP as well as REST API testing.

Does Qualitia support defect management tool integration?

Qualitia supports defect reporting into JIRA, out-of-the-box.

Do I need the app to be instrumented?

You need to set DEBUG flag while compiling your Android Hybrid apps. This flag is not needed for Native or Web apps on either Android or iOS, neither it is necessary for iOS Hybrid apps.

When Qualitia is planning to have the object spy tool for mobile?

We are not only looking for our own object inspection but also creating a user-friendly record and playback tool. Android record and playback is expected in next few months, followed by iOS record and playback.

What are the Android and iOS versions that are supported?

Android 4.4 and above iOS 9.3 and above.

How to Find UDID?

In order to get started with application testing with mobile devices using Qualitia, users need to specify the Android or iOS device ID into Configuration Settings.

Identifying UDID of iOS devices:

Each iOS device has a Unique Device Identifier (UDID), that helps automation engines to identify the specific device from the group of devices. The ID is the combination of letters and numbers that is specific to the device.

You can identify UDID from Simulator window or using the terminal.

To find the UDID of iOS device from the Simulator window:

Open the Simulator window.
On the Hardware menu, select Device and then point to Manage Devices.
Select the device in the left pane.
Device Information is displayed in the right pane.
Value displayed against Identifier is the UDID.
Qualitia users can add this identifier in the UDID field when Frequently Asked Questions (FAQs)#Configuring Mobile Settings

To find the UDID of iOS device using terminal:

Lunch terminal.
Execute command, instruments -s devices.
The list of devices are displayed.
Take the value for the desired device and add it in the UDID field when Frequently Asked Questions (FAQs)#Configuring Mobile Settings.

Identifying UDID of Android device:

UDID of Android device is nothing but the device name.

To identify the device name:

Launch the command prompt.
Execute command, adb devices -l.
This will list all the devices connected to the computer with device details.
You can use the device name listed here when Frequently Asked Questions (FAQs)#Configuring Mobile Settings.

How to Find Package / Activity Name or Bundle ID?

Before getting started with the application testing, you must know how to find package and activity name of the Android app or bundle ID of iOS app that you are going to test using Qualitia.

This information is to be obtained from the application development team. In case you do not get this information from the development team, you can follow the procedure mentioned below to acquire this information.

Why the Real Time Reporting Portal is not Showing some Suite Executions?

Why the Real-Time Reporting Portal is not showing some suite execution reports?

The following reasons due to which some suite executions are not displayed:

The user might have applied filter options.
The user does not have access to the associated project.
Before executing the test suite, the user did not select the EnableReal-Time Reporting as True in the associated execution profile. After the test suite execution, the user has an option to import the locally saved report.
The system where the execution is running has a connection to QAS server.
If it is an offline package execution, the user has configured in the offline package is a valid QAS user and assigned to the project
The portal does not support test cases executed through TFS Azure DevOps or HP ALM.
The portal does not show Dry run executions
Qualitia server folder does not have sufficient space. If you want to remove some reports, refer to https://qualitia.atlassian.net/wiki/spaces/QAS8/pages/1450967246/Purging+Data+from+the+Server+Administration+Portal