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This topic provides information on how to resolve the common issues you may encounter while working on web and mobile applications automation.
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This error occurs when the Google Chrome browser and Chromedriver are not compatible.
In such cases, you must update the browser driver versions. You can get the correct chrome drivers here.
Once downloaded, open Qualitia Automation Studio, go to Setting > Local Profile > Execution Configuration.
Click Browser > Chrome.
In Chrome Driver Path, select the chromedriver.exe which you have downloaded & extracted for your chrome version.
Click OK.
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Close the dialogue box and upgrade the .Net Framework to 4.6.2. Refer to the Prerequisites and Configurations section for more information.
To determine which .Net Framework version is installed, refer to the Microsoft documentation.
Suite Execution Gets Aborted During Execution for Suite with Test Cases Having 1000 or More Test Steps
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Message | Description |
|---|---|
User is Inactive | When the user is marked as inactive in the database. The solution is the user must be activated from the database. |
Invalid Password | When the user has entered the wrong password. The solution is to enter the correct password or request the admin to reset a password. |
The Authentication has failed | When the user authentication fails due to an incorrect username. |
No active session is mapped to the client | When a user logins again, the user is not able to find any session. |
Could not find a client with the specified client Id | When the client id is invalid. The solution is to provide the valid client Id must be provided from the configuration file. |
Could not find a user with the specified user Id | When user Id is invalid. The solution is to enter the correct user Id. |
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Solution:
This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.
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On the Qualitia License Server, open the url: http://localhost:1947/_int_/products.html
If you see following error “Disabled due to Cloning”, take the screenshot and open a support ticket.
If no such error is displayed in the Qualitia License Server, restart the “Sentinal LDK License Manager” service on the server system.
If the issue persists for a particular Qualitia Client system only, re-validate the settings documented here.
Solution: This error occurs when the Sentinel License Manager is missing on the designated machine. Before initiating the Qualitia installation, you must first activate Qualitia license. Activating license includes installing Sentinel License Manager (haspdinst.exe).
To resolve this error:
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You will find this file in the Support_Packages folder shared with Qualitia Automation Studio setup.
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Launch the Command Prompt as an administrator.
Navigate to the folder where haspdinst.exe exists.
Execute haspdinst.exe.
Continue the Installation Process.
Qualitia License Key Not Found. (H0007)
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This error occurs when the Google Chrome browser and Chromedriver are not compatible.
In such cases, you must update the browser driver versions. You can get the correct chrome drivers here.
Once downloaded, open Qualitia Automation Studio, go to Setting > Local Profile > Execution Configuration.
Click Browser > Chrome.
In Chrome Driver Path, select the chromedriver.exe which you have downloaded & extracted for your chrome version.
Click OK.
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Download the build from the following path: https://s3.console.aws.amazon.com/s3/buckets/local-it-backup?prefix=dailybuilds/QAS/release/8.1.0/8.1.0.702/.
Install Qualitia Server and Client. (Refer to Installation Process for the installation steps)
Navigate to the path: C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.
Open the qualitia-8.1.0.jar file using the 7-Zip achieve method.
Note: You require 7-Zip tool to perform this activity.Drag the ChromiumExtension.zip file to C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.
Extract the zip file.
Now, keep the extracted file and delete the zip file.
Open the manifest.json file present in the ChromiumExtension folder.
Add the following line to manifest JSON file
"key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA1nNiSfr3mNspSohi6ui/m2CVFKOsS7GxOmwXNTP5pMgW7dManR+jf8DCggQTO5+u6UIl7uBs8Vx4Z96oe7P8UUb2ByGbjXorr5AzQJ4vijvUcUyrZVRk8Wa6P+WtQ+2RO8pR2XnByIzFoII3cvTrVqsWpBjFSfjAxin2Lme4AcCAt+rAF5ce/2VRXq2A9uVamQP7ZzUcG8rTc3fz/bqwiVOvMbTafplvg7yKPL5sUHbjZwXMubLdeSGUvUh++qy8PUt14eHzV2uQluxIVq7L2dYhnB2C0fZy8D4uzErJywDogMFWrf9tU1b6tXMVjAFRKa6ddinWbqGKwT+02kBxTQIDAQAB",Save and close the file.
Compress all files by selecting them in the ChromiumExtension folder
Rename the compressed file as ChromiumExtension. So it will read as ChromiumExtension.zip.
Now repeat step 4. (Ignore this step if already jar open)
Drag ChromiumExtension,zip file from folder to 7-Zip opened archieve view.
On the popup window, click Yes.
Restart the machine.
Go to C:\Users\yourName\AppData\Local\Temp folder and delete all the files. (Click Skip if files won’t get deleted)
Launch Qualitia Studio Client.
Start Chrome/Edge Recorder.
Open the extension manager in the Chrome/Edge browser and enable Developer Mode.
Now, verify the Qualitia recorder extension ID.
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In such cases, you must update the browser driver versions. You can get the correct chrome drivers here.
Once downloaded, open Qualitia Automation Studio, go to Setting > Local Profile > Execution Configuration.
Click Browser > Chrome.
In Chrome Driver Path, select the chromedriver.exe which you have downloaded & extracted for your chrome version.
Click OK.
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Note: Selenium does not support few keys, as mentioned in Working of Qualitia PressKeys | Using-Actions-class-provided-by-Selenium-Web-driver.
The ClickJS Action is Failing on Chrome
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Solution: Create a new offline package for the newly created custom action. For more information, refer to Creating an Offline Package.
Importing Offline Package Report
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