This topic provides information on how to resolve the common issues you may encounter while installing or upgrading Qualitia Automation Studio.

How to Verify Digital Signature Manually?

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"Installation is forbidden" Error While Installing the Qualitia Client

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Problem: This error occurs for Windows Server OS 2016 and above when you try to install\update the Qualitia client as a normal user instead of running it as an administratorsystem user without admin rights.

Following is the Qualitia log error:

*MSI (s) (04:4C) [17:19:18:925]: Rejecting product '{4F8DBD40-67A6-4AEE-B0CE-A66C8C39E6C9}': Non-assigned apps are disabled for non-admin users.
Info 1625. This installation is forbidden by system policy. Contact your system administrator.

C:\Users\poc\AppData\Roaming\Qualitia Software Pvt. Ltd\Qualitia Automation Studio - Client 8.45.0 8.45.0.366444\install\QualitiaWDClient.msi
MSI (s) (04:4C) [17:19:47:824]: MainEngineThread is returning 1625*

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Solution: To resolve this issue, grant the Windows installation group policy by performing the following steps.

1. In the Group Policy Editor, navigate to Console Root > Local Computer Policy > Computer Configuration > Administrative Templates > Windows Components and locate Windows Installer.

2. Double-click Windows Installer.

3. Double-click Turn off Windows Installer. The Turn Off Windows Installer window opens.

4. Select Enabled.

5. In the Disable Windows Installer dialog box, select Never.

6. Finally, click OK.

Installation Has Failed or The application Could not be started.

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