You may want to migrate JIRA to another server. You can take backup of JIRA and restore it on another server in case of data loss.
JIRA stores the backup in a portable XML format.
Prerequisites for Backup and Restore
- When restoring data from XML backup file, ensure that Qualitia Design Studio is installed on the server where backup is to be restored.
- You should be logged into JIRA as an administrator user when performing these operations.
Backing up data
For detailed procedure on backing up data prepared in JIRA server, please refer to the following topic in Atlassian documentation: Backing up data.
Restoring data
For detailed procedure on restoring data from the XML backup file, please refer to the following topic in Atlassian documentation: Restoring data.
In case the upgrade fails, you may have to restore the the JIRA projects using the backup.
Make sure you install Qualitia Design Studio before you restore the data from XML backup.