Installation Process Issues

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How to Verify Digital Signature Manually?

In order to be robust and secure, Qualitia digitally signs all the executable files shared with Qualitia Setup or installable. In case system fails to verify this Digital signature, it is recommended to verify the signature using few simple steps before continuing the operation. 

To verify the Digital Signature manually:

1. Right-click Setup.exe and select Properties from the context-menu.
2. In the Digital Signatures section, click Details.
3. Ensure you see appropriate Signature Information as mentioned in the screenshot below:
   This ensures that the setup.exe is safe to run in the environment.
   
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 Installation Has Failed or The application Could not be started.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.

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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

1. Log on to Qualitia Automation Studio.
2. On the Setting menu, click Configuration Setting.
3. Click OK.
4. Now create an offline package from File > Offline Package.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

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