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1. Download the compatible version of MySQL Driver.
2. Unzip the file.
3. Copy mysql-connector-java-8.0.11.jar and place it to %localappdata%\QualitiaWDClient\app-5.x.x\WebDriver\lib location on the machine where you have installed Qualitia.
4. Navigate to %localappdata%\QualitiaWDClient\app-5.x.x\WebDriver.
5. Edit build.xml and replace mysql-connector-java-x.x.x-bin with the new file name (i.e. mysql-connector-java-8.0.11.jar).
6. Save and close the file.
7. Restart Qualitia Automation Studio. 

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TC Out of Sync (Reports)

This error usually occurs when the execution of suite is started but the corresponding test case is edited or being updated by one or other users.

In case you face this issue, you open the corresponding test case from the Develop section, click Save and continue execution from Suite or Scheduler.

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In case the issue persists, please connect to Qualitia Support.

Version Control Error: Object Reference not set to an instance of an object.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.

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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

1. Log on to Qualitia Automation Studio.
2. On the Setting menu, click Configuration Setting.
3. Click OK.
4. Now create an offline package from File > Offline Package.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

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