Installation Process Issues

Installation Has Failed or The application Could not be started.

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This error occurs when multiple installation processes are started. get started or some Windows features are not enabled.

Sometimes, unzipping Setup.exe takes more than usual time due to the system specifications or some other technical problems. Users are requested to wait for some time once they double-clicked Setup.exe.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.

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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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1. Download Microsoft JDBC Driver 6.0 for SQL Server.
2. Unzip the file at some temporary location.
3. Go to enu > Auth.
4. Copy the dll depending on your OS (32 or 64-bit) version.
    If you are using 32-bit, then copy sqljdbc_auth.dll from x86 folder and if you are using 64-bit, then copy sqljdbc_auth.dll from x64 folder.
5. Open the Java directory that is set under Configuration Settings > Execution > Java Install Path.
6. Add the dll file to lib and bin folders.
7. If you are using jre7:
   1. Go to enu > jre7.
   2. Copy sqljdbc41 and add it to Qualitia installed location [C:\Program Files (x86)\Qualitia\Qualitia 3.14\WebDriver\lib].
8. If you are using jre8:
   1. Go to enu > jre8.
   2. Copy sqljdbc42 and add it to Qualitia installed location [C:\Program Files (x86)\Qualitia\Qualitia 3.14\WebDriver\lib].

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

1. Log on to Qualitia Automation Studio.
2. On the Setting menu, click Configuration Setting.
3. Click OK.
4. Now create an offline package from File > Offline Package.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

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