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  1. Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
  2. Open the application.properties file.
  3. Update value for server.port.
  4. Save and close the file.
  5. Restart the Qualitia Server service from the Services console and continue installation. 

Other Issues

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Suite Execution Fail Error: com.mysql.jdbc.Connection.isValid(I)Z

This error occurs due to incompatible driver version of MySQL. To resolve this error, you must download and place the compatible version of MySQL driver at the specified location.

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To resolve this error:

  1. Download the compatible version of MySQL Driver.
  2. Unzip the file.
  3. Copy mysql-connector-java-8.0.11.jar and add it to the %localappdata%\QualitiaWDClient\app-5.x.x\WebDriver\lib location on the machine where you have installed Qualitia.

 Version Control Error: Object Reference not set to an instance of an object.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.


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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Team City Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

Solution:

  1. Log on to Qualitia Automation Studio.
  2. On the Settings menu, click Configuration Settings.
  3. Click OK.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

In case you come across this error:

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