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Info

If the update fails, an error message popup will appear. Resolve the error, then relaunch Qualitia - Client to restart the update process.

Rollback Process

Note: Ensure a backup of the workspace folder from Qualitia Automation Studio - Server is taken before the upgrade; otherwise, rollback may result in data loss.

  1. Uninstall Qualitia Server:

    • Go to Control Panel > Programs and Features, select Qualitia - Server, and uninstall.

  2. Uninstall Qualitia Client:

    • In Control Panel > Programs and Features, select Qualitia - Client and uninstall.

  3. Delete Server Folder:

    • Navigate to C:\ProgramData\Qualitia Automation Studio – Server and delete the Qualitia - Server folder.

  4. Delete Client Folder:

    • Go to %localappdata% and delete the Qualitia Automation Studio – Client folder.

  5. Install Previous Qualitia Server Version:

    • Install the previous version of Qualitia - Server from your saved setup files.

  6. Stop the Qualitia Web Service:

    • Open Services (services.msc), find qualitia-web-service, and stop it.

  7. Delete Current Workspace Folder:

    • In C:\ProgramData\Qualitia Automation Studio – Server, delete the workspace folder.

  8. Restore Backup of Workspace Folder:

    • Copy the previously backed-up workspace folder into C:\ProgramData\Qualitia Automation Studio – Server.

  9. Restart the Qualitia Web Service:

    • Go back to Services, find qualitia-web-service, and start it.

  10. Download and Install Qualitia - Client:

    • Go to the Qualitia portal, download the Qualitia - Client, and install it.

  11. Launch Qualitia - Client:

    • Open the Qualitia - Client, navigate to the Develop tab, and allow the project to download.

🔧 Got a problem? Let’s fix!

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