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 🔧 Got trouble? Let’s fix! 

  • Live Report option is not enabled disabled during execution as well as not able to see and the execution is not visible on the Real-Time Reporting portal: If you are facing this problemthe Live Report option is disabled during execution and the execution is not visible on the Real-Time Reporting portal, check the disk space, it space—it should not be less then at least 10%. You can temporarily resolve fix this issue by setting up adjusting the DiskSpaceLowerLimit in a way that it should not be less then to ensure it's not below 10%.

    To update the DiskSpaceLowerLimit go , navigate to the following path:
    C:\ProgramData\Qualitia Automation Studio - Server\workspace\data\settings.yaml
    and set the appropriate limit.

    image-20241016-072045.png

    For Example: If you have mentioned , if you've set the DiskSpaceLowerLimit as to 10 GB but the actual available space available is around only 2.5 GB which is (less than 10%), you will get encounter this error and will see a warning message as like the one shown in the screenshot. To fix resolve this and run the enable execution with real-time reporting, setup adjust the DiskSpaceLowerLimit to 1 GB and proceed.

    image-20241016-073103.pngImage Removedimage-20241016-073103.pngImage Added

  • Not able to see the execution in Real-Time Reporting portal after migrating 8.x data: After migrating data from version 8.x, executions may not appear in the Real-Time Reporting portal. The execution reports appear in the portal for newly created projects, but not for upgraded projects. This issue might occur when a dashboard is disabled in Qualitia v8.x.
    Steps to Resolve:

    Before running the readiness tool for any client, follow these steps to help refill the dashboard with any missing entries:

    1. If the dashboard is disabled in Qualitia v8.x:

      • Enable the dashboard in v8.x by running the server again.

    2. Run the ETL job on the Qualitia v8.x dashboard database using the command:

      • For MySQL:
        CALL daily_etl_run('<master db name>')

      • For SQL Server:
        EXEC daily_etl_run '<master db name>'

    3. Run the readiness tool on v8.x.

    4. Upgrade to version 9.0.

    5. Once a suite, offline package, or scheduler is executed, the report will appear in the portal.