Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Missing prerequisites: If the installer prompts you to install any missing prerequisites, do so before proceeding with the installation.

    1. Remedial Step: Install the missing prerequisites and restart the installation process. 

  2. Insufficient system resources: If your system does not meet the hardware requirements, such as a 2.0 GHz or faster processor, 16 GB or higher RAM, and 4 GB or more disk space, the installation may fail. 

    1. Remedial Step: Upgrade your system hardware to meet the requirements and retry installation. 

  3. Administrative privileges: The installer requires administrator privileges to install the software. If you do not have these privileges, the installation will not proceed. 

    1. Remedial Step: Ensure you have administrator privileges before attempting to install the software. 

  4. If any of the QAS - Client is shown a License Not Reachable error, check whether the Qualitia service is running and is active. The other reason could be limited users in the license server. That is, you have purchased 20 client seats and all the 20 are currently active resulting in this error message.

  5. Project set-up is failing: Make sure you have Java 11 as base version, if you have Java 8 as a base version then the project set-up will fail.

📞📚 Here to Help: Support and Resources  

...