Page Comparison

...

1. Login to QAS server.

   1. You will land of the Setup page.

2. Head to License Management screen.

3. Select Online in the License Activation Mode.

4. In the License Key for Qualitia Server text box, paste the license key that was shared with you by the Qualitia’s Support team.

5. Click Activate License.

   1. You will see the license information, which indicates the license is activated.

Note: In some of the restricted networks, whitelist is required for online cases.

🔀 Offline License Activation - Local and External

...

1. Login to Qualitia Automation Studio server.

2. You will be directed to the Setup page.

3. Head to the License Management page.

4. Navigate to the License you wanted to deactivate.

5. Click Deactivate License.

6. Clicking Deactivate License will ask you for a conformation.

   1. Click Deactivate to proceed. Otherwise, click Don’t Deactivate.

7. Once deactivated, you’ll get a success message Qualitia License is Deactivated.

Deactivate License – for Servers with Offline activation.

1. Login to Qualitia Automation Studio server.

2. You will be directed to the Setup page.

3. Head to the License Management page.

4. Navigate to the License you wanted to deactivate.

5. Click Deactivate License

6. You will be shown a confirmation screen.

   1. Click Deactivate to deactivate.

   2. Click Don’t Deactivate if you have accidentally clicked.

7. A file qualitia_offline_deactivation_request.txt will get downloaded.

8. Copy the contents of the file.

9. Go to Cryptlex Portal.

10. Locate and click the license key you wanted to deactivate. <insert screenshot>

11. Click Activations button on top right.

12. You will see the list of all the hosts.

13. Click Offline Activation button on top right.

14. Click Deactivation tab.

15. Paste the context in the text box Offline Deactivation Request.

16. Click Deactivate to remove the entry from the Cryptlex portal.

...

1. If you are unable to activate a license, check if the license key is correct and if the server has internet access (for online activation).

2. If offline activation is unsuccessful, ensure the generated request file content is properly copied to the Cryptlex portal, and the downloaded response file has been correctly uploaded to the Qualitia Automation Studio.

3. Verify Service:

   1. Navigate to the machine where License Service is installed.

   2. Look for Qualitia License Service named qualitia-license-service for which the status should be Running.

   3. If the service is in Stopped status, try restarting the service.

4. If a client is unable to connect to the license server, confirm the IP address and the server port. Also, ensure the server has a license available for leasing.

5. If you encounter an issue when deactivating a license, ensure the correct deactivation file is uploaded to the Cryptlex portal (for offline deactivation).

6. If you encounter an issue when deactivating a license, ensure a stable internet connection (for online deactivation).

7. If any of the Qualitia Automation Studio Client is throwing a License Not Reachable check whether Qualitia License Service is running and is active. Additionally, check if the IP address and Port are correct and reachable.

8. When user is unable to login, check:

   1. If Qualitia Server is reachable.

   2. If Qualitia License Server is reachable.

   3. User has input the correct credentials.

   4. You have the limit and validity.

9. When workspace path is moved from one machine A to another machine B, the local server license activation will have to be redone. If the external license server is not reachable (or is on a different network domain) from Machine B, then you should make it reachable or reregister new license server if required (if on a different network domain).

...