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License Distribution: Distribute licenses based on client and project needs, but always retain a small buffer for unexpected requirements.
Track Usage: Keep a close eye on license usage, ensuring that licenses are being used efficiently and are not lying dormant.
Maintain Validity: Monitor the validity of licenses to prevent unexpected expirations that could disrupt operations.
Online vs Offline: Choose the mode of license activation (online or offline) based on your server's internet connectivity and requirements. If internet connectivity is unreliable, the not available at the time of activation, then offline mode is a good alternative.
License Deactivation: Always For offline scenarios, always remember to deactivate licenses when not in use or when reallocating to another server or client, maximizing license utilityfrom Cryptlex portal as well.
Regular Reviews: Conduct regular reviews of license allocation and usage to optimize license management.
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If you are unable to activate a license, check if the license key is correct and if the server has internet access (for online activation).
If offline activation is unsuccessful, ensure the generated request file content is properly copied to the Cryptlex portal, and the downloaded response file has been correctly uploaded in to the Qualitia Automation Studio.
Verify Service:
Navigate to current machine’s Servicesthe machine where License Service is installed.
Look for Qualitia Automation Studio service.Status should be shown RunningLicense Service named qualitia-license-service for which the status should be Running.
If the service is in Stopped status, try restarting the service.
If a client is unable to connect to the license server, confirm the IP address and the server port. Also, ensure the server has a license available for leasing.
If you encounter an issue when deactivating a license, check your internet connection and ensure the correct deactivation file is uploaded to the Cryptlex portal (for offline deactivation).
If you cannot delete encounter an issue when deactivating a license, check your administrative permissions and ensure the license is not currently leased to a clienta stable internet connection (for online deactivation).
If any of the Qualitia Automation Studio Client is throwing a License Not Reachable check whether Qualitia Automation Studio serviceLicense Service is running and is active. The other reason why this error message could come could be due to the fact that there is no seat available in the license server i.e you have purchased 20 client seats and all the 20 are currently active resulting in this error message. Additionally, check if the IP address and Port are correct and reachable.
When user is unable to login, check:
If Qualitia Server is reachable.
If Qualitia License Server is reachable.
User has input the correct credentials.
You have the limit and validity.
📞📚 Here to Help: Support and Resources
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