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Table of Contents

This topic provides information on how to resolve the common issues you may encounter while working on web and mobile applications automation.

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Close the dialogue box and upgrade the .Net Framework to 4.6.2. Refer to the Prerequisites and Configurations section for more information.

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  1. On the Qualitia License Server, open the url: http://localhost:1947/_int_/products.html

  2. If you see following error “Disabled due to Cloning”, take the screenshot and open a support ticket.

  3. If no such error is displayed in the Qualitia License Server, restart the “Sentinal LDK License Manager” service on the server system.

  4. If the issue persists for a particular Qualitia Client system only, re-validate the settings documented here.
     

Solution: This error occurs when the Sentinel License Manager is missing on the designated machine. Before initiating the Qualitia installation, you must first activate Qualitia license. Activating license includes installing Sentinel License Manager (haspdinst.exe).

To resolve this error:

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  1. Launch the Command Prompt as an administrator.

  2. Navigate to the folder where haspdinst.exe exists.

  3. Execute haspdinst.exe.

  4. Continue the Installation Process.

Qualitia License Key Not Found. (H0007)

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  1. Download the build from the following path: https://s3.console.aws.amazon.com/s3/buckets/local-it-backup?prefix=dailybuilds/QAS/release/8.1.0/8.1.0.702/.

  2. Install Qualitia Server and Client. (Refer to Installation Process for the installation steps) 

  3. Navigate to the path: C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.

  4. Open the qualitia-8.1.0.jar file using the 7-Zip achieve method.
    Note: You require 7-Zip tool to perform this activity.

  5. Drag the ChromiumExtension.zip file to C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.

  6. Extract the zip file.

  7. Now, keep the extracted file and delete the zip file.

  8. Open the manifest.json file present in the ChromiumExtension folder.

  9. Add the following line to manifest JSON file "key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA1nNiSfr3mNspSohi6ui/m2CVFKOsS7GxOmwXNTP5pMgW7dManR+jf8DCggQTO5+u6UIl7uBs8Vx4Z96oe7P8UUb2ByGbjXorr5AzQJ4vijvUcUyrZVRk8Wa6P+WtQ+2RO8pR2XnByIzFoII3cvTrVqsWpBjFSfjAxin2Lme4AcCAt+rAF5ce/2VRXq2A9uVamQP7ZzUcG8rTc3fz/bqwiVOvMbTafplvg7yKPL5sUHbjZwXMubLdeSGUvUh++qy8PUt14eHzV2uQluxIVq7L2dYhnB2C0fZy8D4uzErJywDogMFWrf9tU1b6tXMVjAFRKa6ddinWbqGKwT+02kBxTQIDAQAB",

  10. Save and close the file.

  11. Compress all files by selecting them in the ChromiumExtension folder

  12. Rename the compressed file as ChromiumExtension. So it will read as ChromiumExtension.zip.

  13. Now repeat step 4. (Ignore this step if already jar open)

  14. Drag ChromiumExtension,zip file from folder to 7-Zip opened archieve view.

  15. On the popup window, click Yes.

  16. Restart the machine.

  17. Go to C:\Users\yourName\AppData\Local\Temp folder and delete all the files. (Click Skip if files won’t get deleted)

  18. Launch Qualitia Studio Client.

  19. Start Chrome/Edge Recorder.

  20. Open the extension manager in the Chrome/Edge browser and enable Developer Mode.

  21. Now, verify the Qualitia recorder extension ID.

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Solution: Create a new offline package for the newly created custom action. For more information, refer to Creating an Offline Package.

Importing Offline Package Report

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