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This topic provides information on how to resolve the common issues you may encounter while working on web and mobile applications automation.
General Issues
This topic provides information about the general issues that you may see while working with Qualitia Studio.
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Problem: The following error message occurs while adding a new LDAP user: The user name or password is incorrect.
Root Causes: The above error may occur due to the following reasons:
You are trying to add a LDAP user by accessing the Notification Server remotely.
The application identified is a local account and does not have the permission to browse the Active Directory.
Domain password of the user you are trying to add has expired.
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Version Control Error: Object Reference not set to an instance of an object.
This error occurs when SharpSVN is used as version control tool for the Qualitia test assets. Few SharpSVN components require Microsoft Visual C++ 2010 SP1 Redistributable package.
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Unable to Switch to Mobile Web-View
Problem: In the Qualitia Mobile Recorder, you might not be able to open a web application or web-view context of a hybrid application if chrome has more than 20 open tabs. Unable to switch to Mobile Web View and Loader keeps on Loading the screen.
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Download the build from the following path: https://s3.console.aws.amazon.com/s3/buckets/local-it-backup?prefix=dailybuilds/QAS/release/8.1.0/8.1.0.702/.
Install Qualitia Server and Client. (Refer to Installation Process for the installation steps)
Navigate to the path: C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.
Open the qualitia-8.1.0.jar file using the 7-Zip achieve method.
Note: You require 7-Zip tool to perform this activity.Drag the ChromiumExtension.zip file to C:\Users\yourName\AppData\Local\QualitiaWDClient\app-8.1.0\WebDriver.
Extract the zip file.
Now, keep the extracted file and delete the zip file.
- Open the manifest.json file present in the ChromiumExtension folder.
Add the following line to manifest JSON file
"key": "MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEA1nNiSfr3mNspSohi6ui/m2CVFKOsS7GxOmwXNTP5pMgW7dManR+jf8DCggQTO5+u6UIl7uBs8Vx4Z96oe7P8UUb2ByGbjXorr5AzQJ4vijvUcUyrZVRk8Wa6P+WtQ+2RO8pR2XnByIzFoII3cvTrVqsWpBjFSfjAxin2Lme4AcCAt+rAF5ce/2VRXq2A9uVamQP7ZzUcG8rTc3fz/bqwiVOvMbTafplvg7yKPL5sUHbjZwXMubLdeSGUvUh++qy8PUt14eHzV2uQluxIVq7L2dYhnB2C0fZy8D4uzErJywDogMFWrf9tU1b6tXMVjAFRKa6ddinWbqGKwT+02kBxTQIDAQAB",Save and close the file.
Compress all files by selecting them in the ChromiumExtension folder
Rename the compressed file as ChromiumExtension. So it will read as ChromiumExtension.zip.
Now repeat step 4. (Ignore this step if already jar open)
Drag ChromiumExtension,zip file from folder to 7-Zip opened archieve view.
On the popup window, click Yes.
Restart the machine.
Go to C:\Users\yourName\AppData\Local\Temp folder and delete all the files. (Click Skip if files won’t get deleted)
Launch Qualitia Studio Client.
Start Chrome/Edge Recorder.
Open the extension manager in the Chrome/Edge browser and enable Developer Mode.
Now, verify the Qualitia recorder extension ID.
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Qualitia configuration file does not exist, can you please save Qualitia Configuration
This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.
This issue may occur when creating offline package (from File > Offline Package) as well.
Solution:
- Log on to Qualitia Automation Studio.
- On the Setting menu, click Configuration Setting.
- Click OK.
- Now create an offline package from File > Offline Package.
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Generate the PAT with a user that is part of the Project Administrators group.
Qualitia recommends this option for generating a PAT.Allow Bypass Rules on Work Items Updates
Perform the following steps:In TFS/Azure DevOps project, ensure that the user that is used to generate PAT is member Contributors group / Project Team members group.
Click Project Settings > Permissions.
Select the user group that has the user to whom you want to provide access (Contributors/Project Team members).
From the Bypass rules on work items updates list, select Allow.
Refer to the following screenshot.
Qualitia does not recommend this option for PAT generation as it changes the access levels for all the users in the group.
Note: Please connect with your Azure DevOps Admin team to discuss the PAT generation and access level management.
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Teamcity Agent Running Headless Execution on Window Server System
Sometimes users are unable to view the test case execution on the designated TeamCity build agent.
It is observed that setting the right Java path resolves this problem. You can try below:
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