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This topic provides information on how to resolve the common issues you may encounter while installing or upgrading Qualitia Automation Studio.
How to Verify Digital Signature Manually?
Qualitia digitally signs all the executable files shared with Qualitia Setup or installable. In case system fails to verify this Digital signature, it is recommended to verify the signature using few simple steps before continuing the operation.
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In case you find Signer Information missing, inform Qualitia Support immediately and abort the execution of such files.
Installation Has Failed or The application Could not be started.
This error occurs when multiple installation processes get started or some Windows features are not enabled.
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You may have to reboot the system to get the changes effective. After rebooting system, run the setup.exe again.
Case Sensitive Issues in Project Name
Description: If in the source control system (GIT and SVN), the letters of a project name change their case, then Qualitia does not allow to open the project
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If you are using Qualitia version 7.2.4 or above, then a dialog box prompts which asks to change the case of Project name from the background. Unless you do not do, Qualitia does not work or not allow to open the project. |
Incompatible Client Server Version
This next-generation installer handles all server and client related updates easily. Users are requested to apply updates whenever made available by team Qualitia to maintain server-client compatibility.
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If you face this error, please apply the latest update available for Qualitia Server.
Change Communication Port for Qualitia Server
By default, Qualitia Server is configured to use communication port 8889. In case this port is being used by some another application, you may change this communication port to any other available port.
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- Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
- Open the application.properties file.
- Update value for server.port.
- Save and close the file.
- Restart the Qualitia Server service from the Services console and continue installation.
Exception in UpgradeProjectDatabase : <Project_Name>: Too many connections
This error occurs when the number of projects is more than 50. In order to proceed with the upgrade process, you must then increase the limit of maximum connections allowed in the MySQL database settings. By default, 151 is the maximum permitted number of simultaneous client connections.
You can set this limit from where the MySQL server maintains system variables that configure its operation. System variables can be set at server startup using an option file.
Increasing Limit using Option File (Windows)
You can increase this max_connections limit Using Options File (sometimes called Configurations File).
- Navigate to C:\ProgramData\MySQL\MySQL Server 5.7 on the machine where MySQL is installed.
- Edit the my.ini file using any text editor.
- Update the value for max_connections.
- Save and Close the file.
- Restart MySQL service to get the changes affected.
Increasing Limit using Option File (Linux)
If the MySQL is installed on the Linux machine, you will find my.cnf file in the MySQL installation directory. You can update the value for max_connections in my.cnf file using any text editor.
For more information, refer to the MySQL documentation.
Installation Has Failed
This error occurs when multiple installation processes are started. Sometimes, unzipping Setup.exe takes more than usual time due to the system specifications or some other technical problems. Users are requested to wait for some time once they double-clicked Setup.exe.
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If you face the error mentioned above, close the dialogue box and double-click Setup.exe again.
Incompatible Client Server Version
This next-generation installer handles all server and client related updates easily. Users are requested to apply updates whenever made available by team Qualitia to maintain server-client compatibility.
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