Installation and Upgrade Process Issues

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1. Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
2. Open the application.properties file.
3. Update value for server.port.
4. Save and close the file.
5. Restart the Qualitia Server service from the Services console and continue installation. 

Exception in UpgradeProjectDatabase : <Project_Name>: Too many connections.

This error occurs when the number of projects is more than 50. In order to proceed with the upgrade process, you must then increase the limit of maximum connections allowed in the MySQL database settings. By default, 151 is the maximum permitted number of simultaneous client connections.  

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1. Workaround 1: Update the Git version to the latest one.

2. Workaround 2: Change Git settings by executing this command:

   
   

   git config --system core.longpaths true

   
   

3. Workaround 3:
   Update the registry key (in Windows 10, version 1607, and later)
   HKLM\\SYSTEM\\CurrentControlSet\\Control\\FileSystem LongPathsEnabled (Type: REG_DWORD) should be set to 1.

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   If any of the workaround mentioned above does not work or you are unable to follow these workarounds due to any permission-related issues, you can move the Qualitia project to some local drive with relatively shorter path. Moving the project to the local drive or shorter path saves some character space and may resolve the issue.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.

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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

1. Log on to Qualitia Automation Studio.
2. On the Setting menu, click Configuration Setting.
3. Click OK.
4. Now create an offline package from File > Offline Package.

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1. Ensure you launch Object Spy from Qualitia (Develop > Objects > Spy.)
   Also, 
2. Launch the Internet Explorer browser.
   IE zoom should be set at 100%.
3. Click the Tools button from the top right corner and select Internet Options.

4. Ensure that the Enable Protected Mode option is deselected and Security level is Medium for all the sections (i.e. Internet, Local Intranet, Trusted Sites, and Restricted Sites).  

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5. Click OK.
6. Click the Tools button from the top right corner and select Manage add-ons.
7. Enable ObjectSpy and ObjectSpy Toolbar add-ons.
8. Click Close.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

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• Generate the PAT with a user that is part of the Project Administrators group.
  Qualitia recommends this option for generating a PAT.

• Allow Bypass Rules on Work Items Updates
  Perform the following steps:

  • In TFS/Azure DevOps project, ensure that the user that is used to generate PAT is member Contributors group / Project Team members group.

  • Click Project Settings > Permissions.

  • Select the user group that has the user to whom you want to provide access (Contributors/Project Team members).

  • From the Bypass rules on work items list, select Allow.
    Refer to the following screenshot.

Qualitia does not recommend this option for PAT generation as it changes the access levels for all the users in the group.

Note: Please connect with your Azure DevOps Admin team to discuss the PAT generation and access level management.

Teamcity

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

• Install or upgrade Java to JRE 8.0 at the default location. (C:\Program Files\Java\jre1.8.0_101\bin\java.exe)
• Update java path to this new location in the Environment Variables section (either under JAVA_HOME or Path).

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Task Iterations Not Getting Executed

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1. Open the test case in which task iterations did not execute.

2. Open its Test Data explorer.

3. Select the blank cells of the following columns, and press Delete from your keyboard.

   1. TCIteration

   2. Selection

   3. DataSetTag
      Note: All the cells can be deleted in a single go except for the first cell immediate below to DataSetTag. You need to delete this cell separately.

Offline Suite Execution

Problem: Offline package execution fails and displays the following message:

"Failed to create WDA session:[WD Proxy] Error: timeout of 240000ms exceeded"

Solution: Restart your computer or restart the Appium server help to resolve this issue.

Perform the folloiwng steps:

1. Copy offline package and offline suite to mac machine

2. Update offline suite xml path in /Users/localadmin/Downloads/7.3.9_QDEV-21147/Qualitia Offline/config/qualitia.properties

3. Go to /Users/localadmin/Downloads/7.3.9_QDEV-21147/Qualitia Offline

4. Hit command java -jar qualitiaoffline-7.3.9.jar

5. Observe execution

6. Check appium logs