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  1. Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
  2. Open the application.properties file.
  3. Update value for server.port.
  4. Save and close the file.
  5. Restart the Qualitia Server service from the Services console and continue installation. 

Exception in UpgradeProjectDatabase : <Project_Name>: Too many connections.

This error occurs when the number of projects is more than 50. In order to proceed with the upgrade process, you must then increase the limit of maximum connections allowed in the MySQL database settings. By default, 151 is the maximum permitted number of simultaneous client connections.  

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.


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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

  1. Log on to Qualitia Automation Studio.
  2. On the Setting menu, click Configuration Setting.
  3. Click OK.
  4. Now create an offline package from File > Offline Package.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

In case you come across this error:

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MessageDescription

User is Inactive

When the user is marked as inactive in the database. The solution is the user must be activated from the database. 

Invalid Password

When the user has entered a wrong password. The solution is to enter the correct password or request admin to reset a password.

The Authentication has failedWhen the user authentication fails due to incorrect username.
No active session is mapped to the clientWhen a user logins again, the user is not able to find any session.
Could not find a client with the specified client Id

When the client id is invalid. The solution is to provide the valid client Id must be provided from the configuration file.

Could not find a user with the specified user Id

When user Id is invalid. The solution is to enter the correct user Id.



ClickJS Action is Failing

Problem: Chrome does not allow the step containing the ClickJS Action even JavaSscript is available. The application under test shows a message as Redirect Blocked.

Solution: Before executing the test suite, you need to configure the mapped or default execution profile.


Info

If you are securing through the offline suite, from the Qualitia Offline Configuration Manager, you need to select the execution profile and add the settings as mentioned below. 


Do the following in the order listed:

  1. Open the mapped or default execution profile.
  2. Select the Browser as GoogleChrome.
  3. Select the Edit Desired Capabilities checkbox, 
  4. Select the ChromeOptions checkbox.
  5. Select the args checkbox, and enter the following text next to it:
    • --disable-web-security