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  1. Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
  2. Open the application.properties file.
  3. Update value for server.port.
  4. Save and close the file.
  5. Restart the Qualitia Server service from the Services console and continue installation. 

Exception in UpgradeProjectDatabase : <Project_Name>: Too many connections.

This error occurs when the number of projects is more than 50. In order to proceed with the upgrade process, you must then increase the limit of maximum connections allowed in the MySQL database settings. By default, 151 is the maximum permitted number of simultaneous client connections.  

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.


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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

  1. Log on to Qualitia Automation Studio.
  2. On the Setting menu, click Configuration Setting.
  3. Click OK.
  4. Now create an offline package from File > Offline Package.

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

In case you come across this error:

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Atlassian applies CAPTCHA policy in case of failing login attempts due user name or password mismatch.


Error Messages in Qualitia Client Server Connection


The following table shows the the error message displayed on the screen or shown in the logs.


MessageDecsription
userInactiveWhen the user is marked as inactive by admin.
invalidPasswordWhen the user enters a wrong username or password.
authenticationFailedWhen a user authentication fails.
 noActiveClientSession When a user login again, the user is not bale to find any session.
userNotFoundUserId When a user Id is not found when logging
 usernameUnavailable When a username is not available at the time of registering.
 emailUnavailable When an email id is already registered with Qualitia client.