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  1. Navigate to %localappdata%\QualitiaWDServer\app-5.2.0\Server.
  2. Open the application.properties file.
  3. Update value for server.port.
  4. Save and close the file.
  5. Restart the Qualitia Server service from the Services console and continue installation. 

Exception in UpgradeProjectDatabase : <Project_Name>: Too many connections.

This error occurs when the number of projects is more than 50. In order to proceed with the upgrade process, you must then increase the limit of maximum connections allowed in the MySQL database settings. By default, 151 is the maximum permitted number of simultaneous client connections.  

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  1. Download the compatible version of MySQL Driver.
  2. Unzip the file.
  3. Copy mysql-connector-java-8.0.11.jar and place it to %localappdata%\QualitiaWDClient\app-5.x.x\WebDriver\lib location on the machine where you have installed Qualitia.
  4. Navigate to %localappdata%\QualitiaWDClient\app-5.x.x\WebDriver.
  5. Edit build.xml and replace mysql-connector-java-x.x.x-bin with the new file name (i.e. mysql-connector-java-8.0.11.jar).
  6. Save and close the file.
  7. Restart Qualitia Automation Studio. 

How to update Chrome Driver?

You may face problems in test case executions in case the Google Chrome browser and chrome driver versions are not compatible. With new versions of google chrome browsers, it is important to update the chrome drivers to run the test cases flawlessly. 

You can get the correct chrome driver as per the browser version from here.

  1. Once downloaded, open Qualitia Automation Studio, go to Setting > Configuration Setting and then click Platform.
  2. Select Browser Type as Google Chrome.
  3. In Chrome Driver Path, select the chromedriver.exe which you have downloaded & extracted for your chrome version.
  4. Click OK.

Your test cases should now get executed as expected. 

TC Out of Sync (Reports)

This error usually occurs when the execution of suite is started but the corresponding test case is edited or being updated by one or other users.

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To resolve this error, you must install Microsoft Visual C++ 2010 SP1 Redistributable package.


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Root Cause: java.lang.Exception: C:\Users\<Username>\AppData\Local\QualitiaWDClient/WebDriver\Config/android.properties file does not exist.

Solution:

This error occurs when Qualitia is launched using the incorrect shortcut and user tries to execute the test case for Mobile web or native application.

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Teamcity Agent Running Headless Execution on Window Server System

Qualitia seamlessly integrates with TeamCity, Bamboo, Jenkins continuous integration tools. Sometimes users are unable to view the test case execution on the designated TeamCity build agent. 

It is observed that setting the right Java path resolves this problem. You can try below:

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Qualitia Configuration File does not exist, can you please save Qualitia Configuration.

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This issue occurs when the configuration file is missing. The file is created when you save the configuration settings for the first time.

This issue may occur when creating offline package (from File > Offline Package) as well.

Solution:

  1. Log on to Qualitia Automation Studio.
  2. On the Setting menu, click Configuration Setting.
  3. Click OK.
  4. Now create an offline package from File > Offline Package.

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Unable to Add or Update Objects using Object Spy

Sometimes, it has been observed that Object Spy does not allow users to add new or update existing set of objects. For "Object Spy in IE" this usually happens when Enable Protected Mode is ON and Internet security is set to High or Medium High. These options are found under Internet Options in the Internet Explorer.
Though we do not recommend this, however, an alternative can be to set the Enable protected mode ON and set the Internet security options to Medium. This but can have flaky behaviors here and there.

Object Spy Not Working

Qualitia Object Spy is an Internet Explorer (IE) plug-in embedded within IE window at the bottom of the page. It allows you adding objects in the repository while developing test cases or tasks. You can edit the objects in case of any changes to document structure and at the same time validate changes to objects. 

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Resetting Password for System Users.

For system users, Qualitia uses the password of the machine where Qualitia client is installed. This password would only be changed if the user updates machine / AD / LDAP password.

Qualitia License Key Not Found. (H0007)

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Solution:

In case you come across this error:

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